Book Your Activity

Last Updated: July 2026

1. Booking Confirmation

• All bookings are subject to availability and confirmation.

• Full payment is required to confirm the reservation.

• A booking voucher or confirmation will be issued upon successful confirmation.

• Guests should verify all booking details and notify HolidayKart promptly of any incorrect information.

2. Ticket Validity

• Tickets are valid only for the selected date and confirmed show session.

• Tickets are non-transferable unless permitted by the attraction operator.

• Tickets cannot be exchanged for cash or transferred to another date unless approved by the attraction operator.

3. Arrival at the Venue

• Guests should arrive at the venue within the recommended time stated on their booking confirmation.

• Guests arriving late may experience restrictions on entry or access to certain parts of the programme.

• Guests are responsible for arranging their own transportation unless transfers are specifically included in the selected package.

4. Show Schedule & Programme

• Show timings, programme content, performers, entertainment, and activities are subject to change without prior notice due to operational requirements.

• The attraction may modify or temporarily suspend certain activities for safety, maintenance, weather, or operational reasons.

• Such changes do not automatically qualify for a refund.

5. Dinner

• Buffet dinner is included only where specifically stated in the selected package.

• Menu items and food availability may vary without prior notice.

• Guests with food allergies or special dietary requirements should inform HolidayKart at the time of booking.

• Specific dietary requests cannot always be guaranteed.

6. Photography & Recording

• Photography and video recording may be restricted in certain areas or during the main performance.

• Guests must follow instructions issued by venue staff.

• Professional photography, recording equipment, tripods, or other equipment may require prior permission.

7. Guest Conduct

• Guests are expected to behave respectfully throughout the visit.

• The venue reserves the right to refuse admission or remove guests displaying inappropriate, disruptive, or unsafe behaviour.

• Guests must follow all safety instructions and venue regulations.

8. Children & Infants

• Children and infants are welcome subject to the attraction's applicable age, height, and ticketing requirements.

• Parents or guardians are responsible for supervising children and infants throughout the visit.

• Please refer to the separate Child & Infant Policy for detailed conditions.

9. Personal Belongings

• Guests are responsible for their personal belongings, including mobile phones, cameras, wallets, passports, and valuables.

• HolidayKart and the attraction operator are not responsible for loss, theft, or damage to personal belongings.

10. Safety & Special Effects

• The attraction includes theatrical lighting, loud music, special effects, moving performances, and large-scale visual displays.

• Guests who may be sensitive to loud sounds, flashing lights, or theatrical effects should take appropriate precautions.

• Parents and guardians should consider the suitability of the experience for young children.

11. Transportation

• Hotel pick-up and drop-off are included only if specifically stated in the selected package.

• Pick-up times may vary depending on hotel location, traffic, and operational arrangements.

• Guests are responsible for being ready at the confirmed pick-up point and time.

12. Liability

• HolidayKart acts as a booking facilitator for Carnival Magic and the services included in the selected package.

• HolidayKart is not responsible for delays, schedule changes, attraction closures, programme changes, weather conditions, traffic, government restrictions, or other circumstances beyond our reasonable control.

• Any refund, rescheduling, or alternative arrangement will be subject to the applicable attraction or tour operator's policy.

13. Acceptance of Terms

By completing a booking, guests confirm that they have read, understood, and accepted these Terms & Conditions, together with the applicable Cancellation & Refund Policy, Child & Infant Policy, and Privacy Policy.

Last Updated: July 2026

1. Cancellation 24 Hours or More Before the Show

Cancellations made at least 24 hours before the scheduled show date and time are eligible for a full refund, subject to the booking conditions.

2. Cancellation Within 24 Hours

Cancellations made less than 24 hours before the scheduled show date and time are non-refundable.

3. Same-Day Cancellation & No-Show

• Same-day cancellations are 100% non-refundable.

• No refund will be provided for guests who do not arrive at the venue.

• No refund will be provided for guests who arrive too late and are refused entry.

• No refund will be provided for unused tickets due to personal reasons or changes in travel plans.

4. Date Changes & Rescheduling

Requests to change the visit date must be made at least 24 hours before the scheduled show and are subject to availability and approval.

Requests made within 24 hours may be treated as cancellations and will be non-refundable.

5. Show or Venue Cancellation

If Carnival Magic cancels or suspends a show due to circumstances within the operator's control, HolidayKart will assist with the applicable rescheduling or refund offered by the attraction operator.

6. Operational Changes

Changes to performers, programme content, entertainment, dinner menu, show sequence, or individual activities do not automatically qualify for a refund where the main attraction remains operational.

7. Transportation Delays

Where transfers are included, traffic congestion, road closures, weather conditions, or other local circumstances may affect pick-up and arrival times.

Guests are responsible for following the confirmed pick-up instructions. Missing the show due to personal delay or failure to be ready at the designated pick-up time is non-refundable.

8. Refund Processing

Approved refunds will be processed through the original payment method wherever possible. The time required for the refund to reach the guest's account may vary depending on the payment provider or bank.

9. Final Cancellation Terms

The cancellation conditions stated on the booking confirmation or tour voucher will apply to the specific reservation. Where special promotional or attraction-specific conditions apply, those conditions will prevail.

Last Updated: July 2026

At HolidayKart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you enquire about or book Carnival Magic Show with Dinner through our website.

1. Information We Collect

To process and manage your booking, we may collect:

• Full Name

• Mobile Number

• Email Address

• Nationality

• Travel Date

• Number of Guests

• Hotel Details, where transfers are included

• Special Requests or Requirements voluntarily provided by you

• Dietary Requirements, where relevant

• Information reasonably necessary for arranging the tour

• Payment information required to process your booking

2. How We Use Your Information

Your information may be used to:

• Confirm and manage your booking

• Issue booking vouchers or tickets

• Coordinate with Carnival Magic and relevant service providers

• Arrange hotel transfers where included

• Communicate pick-up locations, timings, and operational updates

• Provide customer support before, during, and after your visit

• Process payments and refunds, where applicable

• Communicate important changes affecting your booking

• Comply with applicable legal and regulatory requirements

3. Information Sharing

We may share only the information reasonably necessary to fulfil your booking with:

• The attraction operator

• Transportation providers, where transfers are included

• Food or meal service providers, where required

• Payment service providers

• Government authorities or official bodies where required by law

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Payment Security

Payments may be processed through secure payment gateways or authorised banking channels.

HolidayKart does not intentionally store complete credit or debit card details when payments are processed through third-party payment providers. Payment information is handled according to the security and privacy practices of the relevant payment provider.

5. Data Security

We take reasonable technical, administrative, and organisational measures to protect your personal information against unauthorised access, loss, alteration, disclosure, misuse, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember your preferences

• Analyse website traffic and usage

• Improve website performance

• Enhance your browsing experience

You may disable cookies through your browser settings, although this may affect certain website functions.

7. Data Retention

Your personal information is retained only for as long as reasonably necessary to:

• Complete and manage your booking

• Provide customer support

• Maintain appropriate business records

• Comply with legal, tax, accounting, or regulatory obligations

• Resolve disputes or complaints

When information is no longer required, it may be securely deleted, anonymised, or otherwise disposed of in accordance with applicable requirements.

8. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information where legally permitted

• Withdraw consent for marketing communications at any time

• Ask questions about how your personal information is collected or used

Requests may be subject to applicable legal or operational requirements.

9. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, or service providers.

HolidayKart is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

10. Changes to This Privacy Policy

HolidayKart may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any updated version will be published on this page with the revised "Last Updated" date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact HolidayKart through the contact details provided on our website.

By submitting an enquiry or completing a booking for Carnival Magic Show with Dinner through HolidayKart, you acknowledge that you have read and understood this Privacy Policy.